FAQs

How does Reflexology work?

Please refer to my ‘About Reflexology’ page for more details.

What are your opening hours?

Monday 12 noon – 2.30pm & 8pm – 10pm

Tuesday 12 noon – 2.30pm & 8pm – 10pm

Wednesday 12 noon – 2.30pm & 8pm – 10pm

Thursday 12 noon – 2.30pm & 8pm – 10pm

Friday 12 noon – 2.30pm & 8pm – 10pm

Saturday 10.30am – 1.15pm

Sunday – Closed

Bank Holidays – Closed

How much do you charge?

Please refer to my ‘Services and Fees’ page for details.

Do you offer mobile appointments?

Routinely, I only offer this service for heavily pregnant clients who are unable to travel to me, or, post-natal clients unable to drive following a c-section. An additional £5 charge is applied to these appointments to cover transport costs. I do offer events on a mobile basis – see my Treatments and Fees page for more information on this.

How do I book an appointment?

Contact me by phone, text, email or via my contact form – all details can be found on my ‘Booking an Appointment’ page.

How do I pay?

Payment is accepted by Cash, Pay Pal, Bank Transfer or Credit/Debit card via my payment machine.

How often would you recommend I receive a Reflexology treatment?

This is very much dependent on the reason you’re seeking a treatment and your individual response to those treatments. Many clients who are looking for relaxation and stress relief feel an immediate benefit from one treatment, and continue to return regularly (fortnightly or monthly) or whenever they need to take out time for themselves. Clients who visit for a specific symptom or issue often benefit from more frequent treatments initially (weekly or fortnightly), moving on to fortnightly or monthly ‘maintenance’ treatments as their health and wellbeing improves.  Very generally speaking, I often recommend a course of 6 treatments in order to assess whether this therapy is something you find beneficial. Much like the analogy of a gym membership, results can take time and its unlikely that one session alone will bring about a lasting impact.

Do you offer discounts or packages?

I do occasionally run promotions on social media, but don’t routinely offer discounts nor discounts for block bookings unless pre-paid in full, in advance. Please ask for details.

Where are you located/where can I find you?

My full address can be found on my Contact Me page. Please note that as I live on a relatively new estate, sometimes Sat Nav’s struggle to find me! Please try Google Maps on your phone if this is the case, or, trying putting in ‘Gotch Road’ to your Sat Nav (turn right at the One Stop Shop, follow it all the way to the bottom, turn right and I’m just on the left). Please feel free to park on my drive if there is space, or alternatively there should be space at the side of the house on Chapel Close (please be mindful of your alloys/tyres on the very steep curb if attempting to park here!)

What if I’m early/late for my appointment or need to cancel?

I do leave a minimum gap of 15 minutes between all client appointments to allow me to prepare for my next client & for evening appointments, your appointment may well be the last one of the day. Unfortunately, if you’re late for your appointment its unlikely I’ll be able to extend the appointment to cover your full, original treatment time. If you arrive early, please do try to wait until a minute or two before your appointment time before knocking, as I may still be preparing for your treatment. In terms of cancellations, I do understand that emergencies and illnesses do occur, and am sympathetic to this, however, I’m sure you’ll appreciate that I also need to protect my income and try to fill cancelled appointments. If your cancellation is at short-notice (e.g. same day or within 24 hours of the appointment) and does not enable me to do this, I will request a payment of 50% of the cost of the treatment in the vast majority of cases.

Do you sell gift vouchers?

Yes, bespoke gift vouchers are available.  Please ask for details.